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Not many businesses can claim 39 years under the same management. Even fewer remain in the same location for that long. Durham Automotive can claim both. In 1971 owner Jan Kulakowsky’s father George started the original auto repair business at 4630 Durham Rd South in Beamsville. Jan’s son Matt -- representing the third generation -- joined full time three years ago. Already known for full service general repairs, Durham Auto has launched a quick lube service – no appointment necessary. In the business of fixing things, they find satisfaction in the result of making people happy. “We try for reliable, knowledgeable, trustworthy service,” said Jan. “We work very hard at keeping up with technology changes. And we spend a lot of money on that as well. These days it’s most important.” A trusted service technician is the logical first person to ask when a customer needs a new ride. That’s why Durham Auto also offers pre-owned cars; the majority of which are 3-5 years old. The comprehensive Durham Auto website provides pictures and descriptions of available vehicles. “We’ve been doing this for so long... we have a good idea of what we’re buying,” said Jan. “Our years of experience allow us to look at five cars and pick the best one. We’re the opposite of fast-talking salesmen. Forget the notions you have of being taken by smooth talking salespeople – we want happy customers who refer their friends to us.” According to Jan, the secret to 39 successful years in the same location is simple. “We try to treat people the way we like to be treated. When someone’s made an appointment, we work on their car while they’re here. We don’t like to make them wait.” Visit Durham Automotive at 4630 Durham Rd South near the Grimsby-Lincoln border... phone 905-945-3545... or online at usedcarsniagara.ca. ________________________________________
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